Privacy Policy
The data is collected by the brand ALPONTE – Gestão de Alojamento Local, under the NIF 223396826, with headquarters at Rua Sr. Da Misericórdia – Monção, hereinafter referred to as ALPONTE.
ALPONTE sees data privacy as a fundamental component of its business.
ALPONTE processes and stores personal data within the European Union (EU) and will at all times demonstrate compliance with EU legislation, as well as our principles set out in this document.
This platform is guided by the rules of the General Data Protection Regulation (Regulation (EU) 2016/679), which is a directly binding legislative act for natural and legal persons who, whether resident in the EU or not, process the data of European Union citizens.
The privacy statement is the responsibility of ALPONTE. The Data Protection Officer (DPO) ensures compliance with the regulation and is involved in all matters relating to the protection of personal data. Their identification and contact details are listed at the end of this document.
ALPONTE is considered the data controller for the purposes of the GDPR and will determine the purpose and means of processing personal data submitted and collected online.
Principles
Our data protection policy guarantees that the data are:
- Object of lawful, fair and transparent processing in relation to the data subject (“lawfulness, fairness and transparency”);
- Collected for specific, explicit and legitimate purposes and may not be further processed in a manner incompatible with those purposes;
- Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
- Accurate and up-to-date whenever necessary; all appropriate measures are taken so that inaccurate data, taking into account the purposes for which it is processed, is erased or rectified without delay;
- Kept in a form that allows the identification of data subjects for no longer than is necessary for the purposes for which they are processed;
- handled in a manner that ensures their security, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, by adopting appropriate technical or organizational measures;
Collection of personal data
In order to improve your browsing experience and offer you the services you need at the time you need them, we will need to collect some information. We want you to know how we treat the data you have entrusted to us.
With your permission, we will collect the following information: Name, Surname, Telephone, Email.
Our website uses cookies or similar technologies to ensure the best user experience and to analyze trends, track user movement within the website and gather demographic information about our user base as a whole. Our Cookies record information such as Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring/exit pages, the files accessed on our site (e.g. HTML pages), operating systems, date and time, in order to analyze trends on the site.
Shelf life
ALPONTE undertakes to dispose of them within a maximum of 24 months.
Minority
By accepting this privacy policy you guarantee that you are aged 16 or over.
Use of personal data
ALPONTE will contact you to present the goods and/or services it sells. The processing of such data is based on the consent given by the data subject. Access to personal data is strictly limited to the staff of personal data controllers and subcontractors.
Sharing personal data
ALPONTE guarantees that it does not intend to transfer data to countries outside the scope of the General Data Protection Regulation and if it does, it will ask you for your consent.
In certain situations, ALPONTE may be notified to disclose personal information in response to requests by supervisory authorities to fulfill the requirements of the GDPR.
Processing security
We will process personal data securely by applying and maintaining technical and organizational measures to protect personal data against accidental or unlawful destruction, alteration, unauthorized sharing or access, where the processing involves the transmission of data over a network, and against all other unlawful forms of processing.
Access to and rectification or erasure of personal data
As data subjects, users have the right to request access to their data, to ask for it to be rectified and to have it deleted. You can also limit the processing of your data, object to it and request data portability.
You can also ask for clarification from the Data Protection Officer or lodge a complaint with the CNPD whenever you feel that your rights are being violated.
Marketing emails
Data controllers are allowed, after explicit consent, to send marketing emails to users of the site. At any time, the user can withdraw consent via the link in each email sent.
Price policy or offers
The prices charged for products and services are provided by third parties. ALPONTE is responsible for keeping them up to date and in line with the prices charged on other platforms.
If any error and/or incorrect information is detected, ALPONTE should be contacted for resolution. Discounts and/or offers cannot be combined. Vouchers and/or offers are valid for 12 months.
Reservation and Cancellation Policies
For direct bookings through our website, you pay in full at the time of booking and we have a no-refund policy. We do not issue refunds in cases of cancellation after the booking has been made.
Responsibility
ALPONTE is responsible for, and will be able to demonstrate at any time, compliance with the GDPR.
Changes to this policy
This policy may be updated from time to time, for example due to changes in relevant legislation. If any material changes are made, customers will be notified by email or by notification on the website.
Responsible for treatment
ALPONTE – Gestão de Alojamento Local
Address: Rua da Misericórdia nº159 Monção
Tel: (+351) 910 834 627 (call cost for national mobile network)
E-mail: geral.alponte@gmail.com
